職位描述：

At AKQA we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients. 

Experience Designers at AKQA live at the intersection of strategy, creativity and technology to design meaningful, user-centric experiences that meet the needs of brands and their audiences. Combining empathy, communication skills and systems thinking they work collaboratively within multi-disciplinary teams to deliver innovative solutions for any space, channel or device. 

The UX Director is both a leader and is naturally adaptive and agile as well as passionate about UX and the value it creates. Responsible for the development of innovative customer experiences across a wide variety of channels and devices, they lead user experience activities on key projects and initiatives and work with clients to envision the solutions we craft. The UX Director collaborates with, and leads, multi-disciplinary teams to create innovate experiences for clients. 

Based in the heart of Shanghai, the AKQA China studio creates breakthrough brand  experiences, customer experience strategy and award winning communications for some of the world most well-known brands. 

Recognized for outstanding work by Cannes, Apple and the Clio Awards, we deliver on our client’s most challenging briefs. This includes the future of retail, global entertainment launches and piloting digital products and services that reshape customer experiences. 

We are proud of our industry defying retention rate, with both employees and clients alike. Over 20% of our employees have been with us for ten or more years. Our collaborative teams work across strategy, creative, design, delivery, and technology. 

ROLE REQUIREMENTS 

• The ability to lead the design of large and complex systems of interactions 

• Able to utilize state-of-the-art techniques and contribute to thought leadership activities 

• Work with team members to develop streamlined UX processes 

• Proactively pursues opportunities to improve the strategy to better address client and user objectives 

• Continually innovates and improves on the agency processes and deliverables to set new standards 

• Demonstrates the ability to lead a team of user experience designers working on multiple projects and assumes responsibility for all documentation produced by the User Experience team 

• Capable of defining consumers, processes, and ideas from an objective point of view based on research and insight, and can effectively communicate this point of view with senior management on both the agency and client sides can lead digital transformation and experience design projects, from research – plan, set up, and run user testing and research, then report back insights and recommendations, design craftsmanship, and communication, to design - craft clear presentations and UX deliverables, user flow, customer journey, wireframe, prototyping and PRD, etc. that ultimately help create great experiences; 

• You are proficient with Design Thinking and UCD methodologies to extract user’s behaviors and needs, guided by an excellent interpretation of the brand and its values; 

• You are used to being in charge of developing cross-channels experiences, starting from the definition of the entire architecture of the user journey to the interaction at every touchpoint; 

• You are excellent at communication from creating impactful presentation to client, to collaborating with multi-disciplinary teammates, to guiding partners and vendors. 

QUALITIES AND CHARACTERISTICS 

• A strong portfolio showcasing your comprehensive understanding of core design principles 

• Able to develop simple and elegant design solutions to complex design problems 

• Exceptional visual, verbal and written communication skills in both Chinese and English 

• Fearless, boundlessly creative and with relentless attention to detail 

• Great understanding of different digital platforms, technologies and trends 

• Expert in industry standard design tools – Sketch, Figma, Axure, InVision etc. 

• You have expertise in cross-functional collaboration 

• Assists and guides other User Experience Designers in their professional development, fostering innovation in the User Experience team 

• Foster progressive and limitless thinking